Privacy Policy

Welcome to The Brick Warehouse! We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.thebrickwarehouse.co.uk. Please read it carefully to understand our practices regarding your data.

1. Information We Collect

We collect various types of information to improve our services and enhance your experience:

  • Personal Identification Information: When you make a purchase or create an account, we may collect your name, email address, phone number, and payment information.
  • Technical Data: This includes your IP address, browser type, device information, and pages visited on our site. We collect this data through cookies and similar technologies to help us analyse site usage and improve performance.
  • Transaction Information: We record details of transactions you carry out on our site, including products purchased and payment details, to process and fulfill your orders.
  • Marketing Preferences: Information about your preferences, such as subscribing to our newsletter or opting out of communications.

2. How We Use Your Information

We use your information to:

  • Process Orders: To process and deliver your orders efficiently.
  • Improve User Experience: Analyse usage data to improve website functionality, products, and customer support.
  • Marketing and Communications: With your consent, we may send promotional offers, newsletters, and other information related to our products and services.
  • Legal and Security Purposes: To prevent fraudulent activities and protect our customers, we may use your data to comply with legal obligations or enforce our Terms of Service.

3. Sharing Your Information

We respect your privacy and only share your information as necessary:

  • Service Providers: We work with trusted third parties who help us operate our website and services. These parties may process your data solely on our behalf and are contractually obligated to keep it confidential.
  • Legal Compliance: We may disclose your information to comply with legal requirements, such as responding to lawful requests from authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Security of Your Information

We implement various security measures to protect your data, including encryption, firewalls, and secure servers. While we take significant precautions, please note that no data transmission over the internet can be guaranteed to be 100% secure. We encourage you to exercise caution when transmitting personal information online.

5. Your Data Rights

You have the following rights concerning your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Correct any inaccuracies in your data.
  • Erasure: Request the deletion of your data, subject to certain legal limitations.
  • Restriction of Processing: Limit how we process your information under certain circumstances.
  • Data Portability: Obtain a copy of your data in a machine-readable format.
  • Objection: Object to the processing of your data for marketing purposes.

To exercise these rights, please contact us at the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to personalise your experience and gather analytical information. You can control cookies through your browser settings. For more details, please refer to our Cookie Policy.

7. Children’s Privacy

Our website is not intended for use by children under the age of 16, and we do not knowingly collect information from children.

8. Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of each website you visit.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We recommend that you review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• The Brick Warehouse

• Email: info@thebrickwarehouse.co.uk

• Address: Unit 4, 62-70 Fowler Road, Hainault Business Park, Ilford, Essex, IG6 3UT

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting The Brick Warehouse with your information.